All orders are processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method, but most orders arrive within 5–10 business days across the U.S. You’ll receive a tracking number once your order is shipped.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at help@qofil-llc.shop. Include your order number and photos of the item, and our team will arrange a replacement or refund.

Once an order is processed, we begin preparing it for shipment immediately. If you need to cancel or modify your order, please email help@qofil-llc.shop as soon as possible. We’ll do our best to assist before the item ships.

Our main office and distribution center are located at:
📍 3671 South Highway 99, Stockton, CA 95215, USA
We proudly serve customers nationwide with high-quality tools and hardware accessories.